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FAQ

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General

What is Sport Relief?

As one of the UK’s biggest fundraising events, Sport Relief brings the entire nation together to get active, raise cash and change lives. The money raised by the public is spent by Comic Relief to help transform the lives of some of the poorest and most disadvantaged people both at home in the UK and across the world.

When is Sport Relief?

Sport Relief is back from Friday 21st to Sunday 23rd March 2014. And, with running, swimming and cycling events at the Sainsbury’s Sport Relief Games, it’s now officially three times the fun. Schools and workplaces will also be getting active and doing their own fundraising on the Friday. Fans can follow all the Sport Relief action on the BBC, including the unmissable night of TV and other top telly. So, whether you’re sporty or not, it’s time to join the fun and games this Sport Relief at sportrelief.com.

What can I do for Sport Relief?

There’s no better way to take part than by entering the Sainsbury’s Sport Relief Games, and there are more than a thousand events up and down the country. The cash you raise in sponsorship will help to change the lives of some of the poorest and most disadvantaged people in the UK and around the world. It couldn’t be simpler to enter the Games, you can do it online. Find your nearest event.

When is the next Red Nose Day?

Red Nose Day will be back in March 2015.

Events

What is the Sainsbury’s Sport Relief Games?

The first ever Sainsbury’s Sport Relief Games take place from Friday 21st to Sunday 23rd March 2014. It’s your chance to run, swim or cycle your way to raising cash at over a thousand venues around the country, including our landmark events at Queen Elizabeth Olympic Park. So, join the fun and games today. Find out where your nearest Mile, Swimathon or Cycle is taking place.

Where is my nearest Sainsbury’s Sport Relief Games event taking place?

With more than a thousand Sainsbury's Sport Relief Games events happening across the UK, there’s a good chance there’s one near you. Find out where your nearest Mile, Swimathon or Cycle is taking place.

How do I enter the Sainsbury's Sport Relief Games?

You can enter the Games online. Find out where your nearest event is taking place and sign up.

When I enter the Sainsbury’s Sport Relief Games what will I get?

You will receive a Sainsbury’s Sport Relief Games Sponsorship Kit which contains all the information you need. The pack also includes: a sponsorship form, a giro slip (to pay your money in), your personal event number plus plenty of tips on how to raise lots of sponsorship cash.

I am not able to take part in the Sainsbury’s Sport Relief Games over the weekend. Can I organise my own event on another day?

If you can’t make the Games, never fear – there are lots of other ways to get active and raise cash at work, at school or in your local community. 

Our fundraising page will get you off to a flying start with lots of exciting ideas. Whether you do it with workmates, friends and family or by yourself, we’ll help you raise cash to change lives. We’ve got loads of ideas to inspire you to go the extra mile.

When is the last date I can enter the Sainsbury’s Sport Relief Games?

Events are always very popular and we have a maximum capacity at each venue. Places are booked on a first come, first served basis so we really recommend that you enter as soon as you can before we sell out. To find your nearest event go to www.sportrelief.com.

The last date to sign up online for Mile or Cycle events is 7pm on Saturday 22nd March with online entries for Swimathon events closing earlier at 6am on Thursday 20th March.
If you would like to be involved after Sport Relief weekend (21st-23rd March) you can sign up to do a SimplySwim Swimathon challenge. SimplySwim challenges can be any distance and can be completed at any pool until April 30th. For more information on SimplySwim options, please visit www.sportrelief.com/simplyswim.

Can I enter on the day?

The events are very popular and we do sell out quite quickly. We recommend you enter online as soon as possible. To find your nearest event go to www.sportrelief.com.

Some, but not all, Mile events are accepting entries on the day so please check if your chosen event is one of them by searching for it on our website here www.sportrelief.com/event-info/sainsburys-sport-relief-mile


The Cycle events in London, Manchester & Glasgow will all accept on the day entries. 
Swimathon events will not accept entries on the day but you can instead sign up to do a SimplySwim challenge, which can be any distance, at any pool until April 30th. For more information on SimplySwim options, please visit www.sportrelief.com/simplyswim.

Will you be timing participants/holding time trials?

We won’t be doing any formal timing but there will be clocks at the start and finish of some of our larger events so you can time yourself if you want to.

What do I need to bring on the day?

Before you leave the house for on the big day, make sure you’ve got:

For the Mile

  • Your Miler number and safety pins to attach it to the front of your t-shirt. Your Miler number will be in your Sainsbury’s Sport Relief Games Sponsorship Kit, which you should have received in the post. Please allow ten working days for your kit to arrive after ordering.
  • Your trainers
  • Water and snacks
  • Suitable clothing
  • A little bit of cash
  • A stopwatch (if you want to time yourself)
  • Lots of sponsors!
  • Waterproofs and sunscreen (fingers crossed for the sun)

Travel light as there won’t be anywhere to store bags, and please arrive in plenty of time to warm up and take in the atmosphere.

For the Cycle

  • Your Cycle number and safety pins to attach it. Your Cyclist number will be in your Games Sponsorship Kit, which you should have received in the post. Please allow ten working days for your kit to arrive.
  • Your venue details
  • Your bike, which you should be used to riding and should be in good condition 
  • Helmet and lightweight waterproof top
  • Snacks and water, to be used while riding
  • Suitable clothing and footwear
  • Lots of sponsors!
  • Waterproofs and sunscreen (fingers crossed for the sun)
  • A bike lock for after you finish
  • A fully charged mobile phone
  • A mini pump, puncture repair kit and spare inner tube

Travel light as there won’t be anywhere to store bags.

For the Swimathon

  • Your Swimathon event details
  • Your swimming costume or trunks (ideally not loose fitting as drag could tire you out)
  • Goggles, if you use them
  • Towel and clothes for afterwards
  • Water and snacks
  • Lots of sponsors!
  • We’ll provide you with a special Sainsbury’s Sport Relief Swimathon swimming cap to wear so that the Swimathon Team can track how many laps you’ve completed.

Will there be anywhere to leave my bags whilst I take part in the Games?

Although some events might offer bag storage, the majority just don’t have the space. So we don’t recommend you bring any heavy bags, perhaps just a small rucksack or money pouch. Or bring along your family or friends and leave your bags with them. Details of the facilities available at your event will be included in your Games Welcome Pack.

I have a disability, can I take part?

We have made every effort to ensure that as many of our events as possible are suitable for people with disabilities, but unfortunately we can’t guarantee this at every event. More information on accessibility is available on each event’s page.

Find out where your nearest event is taking place.

Can I change my start time/ distance?

In order to change either your start time or distance, please email us at events@sportrelief.com or use the Contact Us link on the Sport Relief website. Have your contact details ready when contacting us. We will always aim to place you in your ideal event and wave, but we can’t guarantee there will be space to do this. We’ll do our best to offer an alternative if your ideal event is sold out.

Does my entry fee count as a donation?

No, the entire entry fee goes towards covering the costs of staging the events across the UK. That’s why we ask you to get sponsored and raise money on your online Giving Page. Comic Relief is committed to making sure that every pound  donated directly from the public is a pound that goes towards helping transform the lives of people dealing with poverty and social injustice.

Find out where your nearest event is taking place.

How much does it cost to enter the Sainsbury’s Sport Relief Games?

Event

Adult

Children (Under 16)

Family ticket (2 adults, 2 children)

The Mile

£6

£3

£15

The London Mile (at the Queen Elizabeth Olympic Park)

£10

£5

£25

25 Mile Cycle

£35

n/a

n/a

50 Mile Cycle

£35

n/a

n/a

Family Cycle

£10

£5

£25

 

Swimathon

 

Standard Entry*

Concession**

Individual entry

£11

£6

Team entry

£25

£20


*Unemployed, under 16s, disabled, full-time student, senior citizens aged 60 and above.
** To be eligible for team concessions the majority (over half) must fall into one of these categories to qualify for the concessionary price. Teams are not separated into age specific categories.

The entry fee goes towards covering the costs of staging events across the UK.That’s why we ask you to get sponsored and raise money on your online Giving Page. Comic Relief is committed to making sure that every pound donated directly from the public is a pound that goes towards helping transform the lives of people dealing with poverty and social injustice.

Find out where your nearest event is taking place.

I haven’t received my Pack/number?

We are sorry that your kit hasn’t reached you yet. If you entered the event before 17th March your kit should arrive before the event, however, if it doesn’t arrive don’t panic as you will still be able to take part. Please just take a print out of your confirmation email with you instead. Event organisers on the day will provide you with a runner number / cycle number to wear.

Are the BBC filming the Sainsbury’s Sport Relief Games?

The BBC will be filming at some of our events, including the Sainsbury's Sport Relief Games at Queen Elizabeth Olympic Park, and broadcasting live on BBC One on Sunday 23rd March.

How do I get on TV?

The best way to get on TV is to do your event in an unusual way or dress up, so you stand out in the crowd. Unfortunately we can never guarantee that the BBC will show you.

Find out where your nearest event is taking place.

What details will I need to hand before I can enter myself or others into the Games?

You will need to know everyone’s:

  • Full name
  • Email address
  • Emergency contact details

If you’re signing up someone aged under 16, you’ll also need the consent of their parent/guardian.

For the Swimathon, you’ll also need to know everyone’s date of birth, t-shirt size and any medical conditions.

How do I enter the Games with my friends and family?

The easiest way is to enter at the same time, as a group or team. That way, everyone can do the event at the same start time, and all get sponsored together too.

Groups are best for families with children under 16, whilst teams are the best choice if you’re all adults.

For the Mile or Cycle, your group or team can be as large as you like, but for the Swimathon there is a maximum of five people per team as you’ll be completing the event in a relay.

Before you can enter anyone into a group or team, you will need their:

  • Full name
  • Email address
  • Emergency contact details

If you’re entering the Swimathon, you’ll also need to know everyone’s date of birth, t-shirt size and any medical conditions.

You can search for an event and enter now.

Can I take part in the Games with children?

You most certainly can.

Children aged under 16 can enter the Mile or the Family Cycle, so long as a responsible adult does the event with them. 
For the Swimathon, you can sign up children on their own or as part of a team. A responsible adult will need to accompany them at the pool, but there’s no need to actually swim with them.
Before you can sign up a child under 16 you will need their:

  • Full name
  • Emergency contact details
  • Consent of their parent/guardian

You can search for an event and enter now.


Sainsbury’s Sport Relief Mile

What should I wear for the Mile?

We recommend you wear a good pair of trainers and comfortable clothing, but you can also get in the spirit of the things by wearing some of our official Sport Relief merchandise, including the official t-shirt and headband, available at Sainsbury’s stores and online at sportrelief.com

Can I walk/jog rather than run, or is it a race?

Yes, of course you can walk or jog. Some people will want to go fast but there will be lots of people jogging and walking. We certainly aren’t expecting you to race against the other participants, unless you want to, of course.

Find out where your nearest Mile is taking place.

Can I skate/rollerblade the Mile?

Unfortunately we can’t allow this as we have to consider the safety of all our Milers, some of whom will be small children.

However, there are lots of other ways for you to stand out at the Mile. Why not do it three-legged with one of your friends, or dress up as your favourite sports star? This could boost your fundraising by getting sponsored to do the Mile in an unusual way.

In all cases, children must have permission from a parent or guardian to attend and an adult’s emergency contact details must be supplied.

Find out where your nearest Mile is taking place.

Is there a minimum age for the Mile?

No, we don’t have any age restrictions but we do ask people to be sensible. If you are bringing very young children or prams we ask you to move towards the back of the queue and let faster Milers set off first.

Children under the age of 16 can only enter the Mile as part of a parent or guardian’s team entry. It is the responsibility of parents/guardians to decide whether a child under 16 is capable of doing the Mile, and how much supervising they will need to do it.

We would recommend that a responsible adult accompanies a child at all times, as there will be a large number of people at each event and it could be difficult to find each other if you are separated.

In all cases, children must have permission from a parent or guardian to attend and an adult’s emergency contact details must be supplied.

Find out where your nearest Mile is taking place.

I’m not able to do a Mile event on the Sunday, can I organise my own on another day?

Unfortunately all official Sainsbury’s Sport Relief Miles have to be organised for Sunday 23rd March 2014. If you can’t make the Mile, never fear – there are still plenty of other ways to make a difference and get involved in raising money for Sport Relief. Our fundraising page will get you off to a flying start with lots of exciting ideas on how to be part of the fun while raising cash to change lives. 

Can my dog do the Mile?

It depends on the Mile, so have a look at the information online about the Mile you’d like to do as it will tell you if your dog is allowed. Guide dogs are allowed at all Mile events.

Find out where your nearest Mile is taking place.

How will I be able to track if I’m doing 3 or 6 miles?

With people doing different distances it’s important that you arrive at your meeting point 30 minutes before your wave starts (45 minutes if you are attending The London Mile) so you’re clear about how your route works. Most routes are circular, so just count how many times you go round in order to work out how far you’ve gone.

Find out where your nearest Mile is taking place.

Are all Mile courses exactly one mile in length?

Due to the diverse nature of the hundreds of venues across the UK we can’t guarantee that all Sainsbury’s Sport Relief Mile courses are exactly one mile in length. Whilst some may be slightly under a mile and some may be slightly over, they are all as near to a mile as possible.

Find out where your nearest Mile is taking place.

Mile Event Organisers:

Applications have now closed for 2014

Thank you for your interest in hosting the Sainsbury’s Sport Relief Mile!

Applications to host the Mile have been coming in thick and fast since April 2013 and all the spaces for 2014 have now been filled. We already have over 500 local Miles due to take place on Sunday 23rd March across the UK. With the Sport Relief weekend being just around the corner, unfortunately we simply can’t process any more applications for 2014.  

But if you’d like to host the Mile in future Sport Relief campaigns please submit an application here. We might be able to put you in touch with your nearest Mile so you can still get involved, as they may appreciate an extra pair of helping hands.

Why not head over to the Sport Relief website today and enter the Sainsbury’s Sport Relief Games at the nearest event to you?

Thanks again for supporting Sport Relief and we hope you’ll still be part of the fun and games. You can make a difference in other ways too, so head over to our fundraising page now for ideas of ways to raise life-changing cash. 

Sainsbury’s Sport Relief Swimathon

Is Swimathon organised by Sport Relief?

No, Swimathon is an annual event organised by Swimathon Foundation. In 2014, Swimathon is joining forces with Sport Relief as part of the Sainsbury’s Sport Relief Games. Find out where your nearest Swimathon event is taking place.

For the full list of Swimathon FAQs visit www.swimathon.org.

Sainsbury’s Sport Relief Cycle

I can’t get to London, Manchester or Glasgow to take part in the Cycle. Can I organise my own event somewhere else?

If you can’t get to any of our Cycle events don’t worry, you can always organise your own cycle ride in a location of your choice and raise money for Sport Relief. For all the tips and tools to help you, order your free Fundraising Kit now. Or if you fancy running or swimming for Sport Relief find out about other events near you go to www.sportrelief.com/event-info/enter-now.

Is there a minimum age for someone doing the Cycle?

To take on the 25 or 50 mile challenges, you need to be 16 or over to enter. If you’re under 16 and still want to cycle to raise money for Sport Relief you can take part in the Family Cycle, which is open to all ages. Find out more about the Cycle and enter now.

What sort of bike do I need?

Road bikes or mountain bikes are suitable for this bike ride, as the route is on hard surfaces such as roads and paths. There may be some parts where you have to ride on grass. All routes are suitable for handcycle users who are confident on open roads with live traffic.

All bikes need to be in good working order and we would recommend that you service your bike before taking part in the event. Find out more about the Cycle event and enter now.

Do I need to be an experienced rider?

The Sainsbury’s Sport Relief Cycle is a ride not a competitive race and times are not recorded. Of course, you might choose to time yourself. You should be a competent cyclist to take part, confident in cycling on open roads with live traffic and have done some training to ensure you can cover the 25 or 50 mile distances. You should be familiar with and obey the Highway code at all times during your ride and follow the instructions of Route Marshals who will ensure you complete the ride as safely as possible. The 3 Mile Family Cycle is on a route closed to other traffic making it perfect for younger children. For more information about the Cycle events go to 
www.sportrelief.com/event-info/sainsburys-sport-relief-cycle

Do I have to wear a cycle helmet to take part?

We very strongly advise that cycle helmets and high visibility clothing should be worn in line with the Highway Code throughout your event.

Find out more about the Cycle event and enter now.

Is the Sainsbury’s Sport Relief Cycle accessible to people with disabilities? 

All of the Sainsbury’s Sport Relief Cycle events are open to anyone who cycles with a disability. Our Cycle routes are suitable for handcycle users who are confident on open roads with live traffic and all facilities at the start and finish are also accessible. For your safety and that of other road users around you, anyone signing up to the 25 or 50 mile cycle must be a competent cyclist, familiar with the Highway Code and confident in cycling on open roads with live traffic. You should also complete sufficient training to ensure you can comfortably cover your chosen distance.

Can I take my bike on public transport?

We advise that you consult your local authority in Glasgow, Manchester or London to check travel restrictions for bikes. 

For London, go to www.tfl.gov.uk
For Manchester, go to cycling.tfgm.com
For Glasgow, go to www.spt.co.uk

What type of route is it? 

The routes are all on hard surfaces such as roads and paths but there may be some parts where you have to ride on grass or get off and push  for a short section of the course. The routes are on open roads with live traffic so everyone who takes part should be a competent and confident cyclist familiar with the Highway Code. 
You can download Basic Cycle route maps here www.sportrelief.com/event-info/sainsburys-sport-relief-cycle 

We will give out more Detailed Cycle route maps with directions at the event venue on the day.

What time do I need to arrive? 

You need to arrive at least 30 minutes before your scheduled start time to get warmed up and into the start area in plenty of time.

Is there a route map? 

Yes, you can download basic route maps for Glasgow, Manchester and London from our website here www.sportrelief.com/event-info/sainsburys-sport-relief-cycle 

We will give out more Detailed Cycle route maps with directions at the event venue on the day.

Keep up to date with your cycle event by checking the event info at www.sportrelief.com/event-info/sainsburys-sport-relief-cycle

How long do the different routes take?

The weather and your individual cycling ability will affect the time it takes to complete each route but the Sainsbury’s Sport Relief Cycle ride isn’t designed as a race, so do the cycle at a comfortable pace for you. We have estimated that the 50 mile route can take anywhere between 2 and 8 hours, the 25 mile route between 1 and 4 hours and the Family Cycle (3 miles) between 15 and 30 minutes.

There are check points along the 25-mile and 50-mile routes for quick water refills, snack breaks and bike checks which we advise you to move through as quickly as possible.

Will I start and finish in the same place? 

The start and finish line will be in the same place for the London and Manchester Sainsbury’s Sport Relief Cycle but the start and finish line will be at different locations in Glasgow.

  • In London you will start and finish at the Lee Valley VeloPark. 
  • In Manchester you will start and finish at Old Trafford Stadium
  • In Glasgow you will start at the Sir Chris Hoy Velodrome and finish in Tollcross Park. The 3 mile family cycle will take place in Tollcross Park.

For more information on the Cycle Events go to www.sportrelief.com/event-info/sainsburys-sport-relief-cycle

Can I hire a bike? 

There are no facilities to hire bikes for the Sainsbury’s Sport Relief Cycle. If you don’t own a bike and want to take part in the Cycle then perhaps try to borrow a bike from family or friend. Please make sure your bike is roadworthy before you arrive at the event and, if you are borrowing one, take it for a test ride beforehand to make sure you’re comfortable riding it.

Queen Elizabeth Olympic Park

What is the Sainsbury’s Sport Relief Games at Queen Elizabeth Olympic Park?

This year, the Sainsbury’s Sport Relief Games are taking place at the iconic Queen Elizabeth Olympic Park on Sunday 23rd March. There are three different events on offer, you can:

Run 1,3 or 6 miles around the Park
Swim 1.5km, 2.5km or 5km in the Aquatics Centre. 
Cycle  25 miles, 50 miles or 3 miles (Family cycle)
There will also be lots of fun and games happening throughout the day.

Find out more about the Sainsbury’s Sport Relief Games at Queen Elizabeth Olympic Park

How do I get there by public transport?

Queen Elizabeth Olympic Park has some of the best public transport links in London, including underground and train services from Stratford & Stratford International stations and numerous bus services from Stratford Bus Station.

It is a 10-20 minute walk from Stratford station to the South Park for the Mile & Swimathon events and a 20-40 minute walk to Lee Valley Velopark in the North Park for the Cycle event.

For up to date transport information go to www.tfl.gov.uk/journeyplanner or www.queenelizabetholympicpark.co.uk

Is there any car parking available at Queen Elizabeth Olympic Park?

As the Park is in a built-up area, there is no car-parking available with the exception of Blue Badge parking, which will need to be booked in advance. More information on how to do this will be provided closer to the time. Everyone who is able should take advantage of the excellent public transport links that serve the Park. For up-to-date transport information go to www.tfl.gov.uk/journeyplanner or queenelizabetholympicpark.co.uk

What time does the Park open?

If you’re taking part in an event, you need to arrive at least 45 minutes before your start time to get warmed up and to the start area in plenty of time. 

We have lots of activities and entertainment planned across the Park whether you’re taking part in an event or coming along to support, including an event village area in the North Park near the Copper Box Arena which opens at 9.30am.

Keep checking the Sport Relief website for regular updates about Queen Elizabeth Olympic Park

Are there places to buy food and drink on day, or shall I bring a packed lunch?

There will be lots of places to buy food and drink on the day but feel free to bring your own food too.  There will also be plenty of entertainment and activities at the Park. We will be updating the website regularly with exciting updates about the events so for more information go to www.sportrelief.com/event-info/sainsburys-sport-relief-games-queen-elizabeth-olympic-park

Can my friends and family watch me take part?

Yes, absolutely, your friends and family are more than welcome to come along to the events in this fantastic venue however, for health and safety reasons, spectator capacity will be limited in some areas.

The Sport Relief 2014 event village will be in the North Park, opposite the Copper Box Arena. Here you will be able to take part in lots of sporting activities, find refreshments and enjoy entertainment. The North Park is currently open and easily accessible from Stratford on foot or via the 588 bus.

Fundraising

Where can I get hold of a sponsorship form?

If you’ve ordered a Fundraising Kit, you’ll find the form inside. If you don’t need a pack or want to collect money in person before it arrives, you can download a sponsorship form here. You can also pay cash in to your Sport Relief Giving Page using a credit or debit card. Have a look at our Giving Page Guide to make sure you get the most from your Page.

When will I get my Sainsbury’s Sport Relief Games Sponsorship Pack?

When you enter the Sainsbury’s Sport Relief Games, we automatically send you a Sponsorship Pack and info about the Mile, Swimathon or Cycle you’ve entered. If you entered before January 2014, your pack should arrive by mid-January. Please allow at least ten working days for your pack to arrive. If you don’t want to wait, download a sponsorship form from our tools here and start collecting sponsors now.

Can I fundraise in other ways rather than the Sainsbury’s Sport Relief Games?

If you can’t make the Games, never fear. There are plenty of other exciting ways to get active and raise cash at work, at school, with friends or in your local community. Our fundraising ideas page will get you off to a flying start with tips on how to take 

You can also order or download a Fundraising Kit from our Fundraising tools hereto get your fundraising off started and get the cash rolling in!

I’m stuck for Sport Relief fundraising ideas. Where can I find some?

Our fundraising ideas page will get you off to a flying start with lots of exciting ideas on how to take part in the fun whether you do it at work, by yourself or with friends and family. From bike rides to bake sales, you can find our Top Ideas here to inspire you to raise cash.

You can also order or download a Fundraising Kit here, packed full of ideas and tools to help you get the fundraising money rolling in. You can also sign up for all the latest Sport Relief news and download a sponsorship form here to start collecting sponsors now.

Set up an online Giving Page to kick start your fundraising and find out about how to get the most from it with our Giving Page Guide 

What’s in the Fundraising Kit? 

The Fundraising Kit has got everything you need to raise lots of money for Sport Relief. It includes lots of great fundraising ideas and tips, a mini guide, sponsorship form, a double sided event poster and a sweepstake poster.

If you haven’t already, order a fundraising kit on our website here.

How do I get a Sport Relief Fundraising Kit?

If you are planning your own fundraising, we have a fantastic free Fundraising Kit just for you. It’s bursting with useful bits and bobs to help you make Sport Relief 2014 amazing. Order it now here.

For any Fundraising Kits ordered, please allow at least ten working days for your Kit to arrive before contacting us.  In the meantime, you can download a sponsorship form from our fundraising tools here to start collecting sponsors now. 

When will I receive the Kit I have ordered?

For any Fundraising Kits ordered , please allow at least ten working days for your Kit to arrive.

Where can I get some sponsorship tips on how to reach my fundraising target?

Whether you’re new to sponsorship or an old hand, check out our top fundraising tips.

When you set up a Giving Page you’ll also find some great tools, including readymade sponsorship emails to send out to your family and friends. Just click on the Get Sponsors tab on the top of your Giving Page.  

If I’m not taking part in the Sainsbury’s Sport Relief Games, do I need to register?

We don’t ask fundraisers to register their events with us, but there are certain circumstances where the law requires you to have a fundraising agreement with us. Have a look at the points below and, if any of them are relevant to your fundraising activity, then please email fundraising@sportrelief.com and we’ll send you an agreement to fill in.

You will need an agreement if:

  • You are raising money for Sport Relief in the course of a business; or
  • You are deducting costs from the money you raise for Sport Relief; or
  • The money you raise will be split between Sport Relief and another charity.

If you’re not sure whether or not you need an agreement, or you would like an agreement anyway (for example if your local authority requires it), please contact us at fundraising@sportrelief.com.

We’d love to know what you are getting up to for Sport Relief – If you’d like to share your fundraising story with us, email fundraising@sportrelief.com

Please read our Fundraising Dos and Don'ts to make sure everything you do is above board.

What is a fundraising agreement and do I need one?

There are certain circumstances where the law requires you to have a fundraising agreement with us. Have a look at the points below and, if any of them are relevant to your fundraising activity, then please email fundraising@sportrelief.com and we’ll send you an agreement to fill in.

You will need an agreement if:

  • You are raising money for Sport Relief in the course of a business; or
  • You are deducting costs from the money you raise for Sport Relief; or
  • The money you raise will be split between Sport Relief and another charity.

If you’re not sure whether or not you need an agreement, or you would like an agreement anyway (for example if your local authority requires it), then please contact us at fundraising@sportrelief.com

Are there any legal dos and don’ts I should consider?

There are indeed. Please read our Fundraising Dos and Don'ts

Can I have some help organising my own fundraising event?

We’re thrilled you’re planning something big for Sport Relief. Unfortunately, we don’t have the resources to help individual fundraisers in organising events, so you have to take responsibility for organising, supervising or hosting your fundraising activity. We do however have lots of downloadable resources to help you get off the mark, and it’s well worth ordering or downloading a free Fundraising Kit here. To get started before your kit arrives, have a look at our fundraising ideas.

Can I use a Sport Relief logo?

We have developed a ‘Fundraising for Sport Relief 2014’ logo just for you. You can download a Sport Relief logo here. You’ll need to use it in accordance with the guidelines that come with it.

If you’re stuck for ideas, then our fundraising ideas page is for you.

Where can I get posters and fundraising resources from?

We’ve got lots of downloadable fundraising tools and resources to help you raise loads of cash. 

How can I get sponsored for the Sainsbury’s Sport Relief Games using my online Giving Page? 

Find out how to make the most of your page with our Giving Page Guide here

If you’d prefer to start collecting sponsors in person, you can always download a sponsorship form here.

How can I share what I have done for Sport Relief?

Whether sporty, epic or just plain daft, we’d love to know what all our amazing fundraisers are getting up to for Sport Relief 2014. Upload your photos and videos to our fundraiser showcase to show off what you’ve been doing for Sport Relief.

Can you help me get some publicity for my fundraising? 

As much as we would like to, we don’t have the resources to publicise your fundraising event for you. We do, however, have a Promote your Fundraising guide here which includes a press release form. Good luck.

How do I get my event on the TV?

The BBC has full editorial control over what’s shown on the TV and don't tend to do live outside broadcasts of events, or show many clips of people fundraising on the day. We would, however, love to see your fundraising efforts so please upload your pictures and videos to our photo showcase. Or you can email us on fundraising@sportrelief.com with photos and info about your event or activity.

How can I pay in my fundraising money?

There are lots of ways you can pay in the money you have raised for Sport Relief:

1.    ONLINE - you can pay your money in via your Sport Relief Giving Page if you have one, just log into your Giving Page and click on ‘Pay in cash’. You can also pay in using a credit or debit card at sportrelief.com/payin. Remember to enter your web payment reference in the box provided on your sponsorship form and send it to the address below so that we can still claim Gift Aid on behalf of all of your sponsors.

2.    BY POST – simply send any cheques along with the giro slip attached to this letter to the address below. Remember to send us your completed sponsorship forms too – that way we can claim Gift Aid on behalf of your sponsors. 

3.    IN PERSON – take your giro slip along with any cash or cheques to any high street bank. Then post your bank receipt and completed sponsorship form to us and job done!

Please make your cheques payable to Sport Relief 2014 (Fundraise) and send to: Sport Relief 2014, Ernst & Young, PO Box 51543, London SE1 2UG. This isn’t our office address so unfortunately we won’t receive letters sent there.

Don’t forget to send us your sponsorship form so we can claim Gift Aid for any of your sponsors that have filled in their details and ticked the Gift Aid Box. Please send it to Sport Relief 2014, Ernst & Young, PO Box 51543, London, SE1 2UG. If you’re paying your money in online, just write the WorldPay reference number which was shown on the screen or sent to your email address to confirm that your payment was successful on your sponsorship form. If you’re paying in at the bank, post office or building society, please attach a copy of the receipt to the sponsorship form.

On behalf of everyone whose lives your fundraising will change, thank you.

How do I receive a Thank You Certificate or receipt for my fundraising?

We'd love to personally thank each and every one of our wonderful supporters for their fantastic efforts, but to keep our costs as low as possible we only send Thank You Certificates if they’re requested. Our Thank You Certificates act as receipts for our fundraisers so it’s really important that we know how you paid your money in. 

There are a number of ways you can let us know you’d like a Thank You Certificate. Please also be aware that our certificates won’t be posted out until a few months after the Sport Relief weekend.

  • Fill in your address and tick the 'Thank You Certificate' box on the back of your giro slip when paying in your money. This can be found in your Mile Sponsorship Kit or your Fundraising Kit. You can also send the giro slip in with your cheque to Sport Relief 2012, Ernst & Young, PO Box 51543, London, SE1 2UG 
  • If you’re paying in your fundraising money online or over the counter at a bank, Post Office or building society, please send your receipt to the same address above (indicating you’d like a certificate), and we promise we’ll send your certificate out as soon as we can.
  • Email us at fundraising@sportrelief.com with a copy of your receipt and let us know you’d like one.

Giving Pages

How do I get sponsored online for Sport Relief? 

Sport Relief Giving Pages are a fantastic way to raise money online. They’re safe, secure and, best of all, the money you collect on your Giving Page comes straight to Sport Relief. 

How do I set up an online Sport Relief Giving Page?

When you enter the Sainsbury’s Sport Relief Games online, you’ll automatically be given your very own Sport Relief Giving Page to collect your sponsorship money.  If you’re doing your own fundraising for Sport Relief, from January you will be able to set a Giving Page up by visiting sportrelief.com/givingpages

I’m entering someone into the Sainsbury’s Sport Relief Games who’s under 16, can they have a Sport Relief Giving Page too?

When you enter the Sainsbury’s Sport Relief Games, you’ll be given the option to add more people to your entry. If you select to set up a ‘team’, and one, or more, of the people you’d like to add are under 16, there’s a tick-box to allow you to set up a Giving Page for them during this process. By selecting ‘group’ you would all share one Giving Page.

Are Sport Relief Giving Pages safe for under 16s to use?

Our Sport Relief Giving Pages for under 16s are special Giving Pages tailor-made for them. Giving Pages for under 16s can’t be found through any search on sportrelief.com, and will not appear on any leaderboards. Their parent or guardian’s email address is the only one we ever request or contact. For more information, visit our Online Safety Tips

My child has set up a Giving Page, how do I access their Giving Page to make sure I’m happy with it?

Whether entering the Sainsbury’s Sport Relief Games or doing their own fundraising, under-16s are only able to set up a Sport Relief Giving Page with a parent or guardian’s email address at the registration stage. An email will be sent to this address stating that they’ve set up a page, with details of their username and unique web address. To access their account, go to the log-in page, enter their username and click on ‘reset log-in details’. This will send an email to the parent or guardian’s email address, given at registration stage, and enable the parent or guardian to change the password and access the account. We always ask under 16s to get their parent or guardian’s permission before setting up a Giving Page.

I’ve forgotten my username and/or password, how can I log in?

Please head to the log-in page and click ‘Reset log-in details’. Enter the email address you used to register (or, if you’re under 16, enter the email address of your parent or guardian which you supplied when you registered) and an email will be sent to that account, allowing you to change your password.

Can I change my email address and password?

Log in to your Sport Relief Giving Page, select the ‘Page Options’ tab and then ‘Your Details’. On this page you’re able to edit your email address and password. If you’re under 16, you’ll not be able to edit your parent or guardian’s email address on this page. However, you can ask your parent or guardian to contact us at info@comicrelief.com if they’d like to change it for you.

How can I find out the link to my Giving Page?

Simply log in to your Giving Page, then select the ‘My Page’ or ‘Team Page’ tab. This will show your Giving Page’s unique webmail address. The link will also be in the email we send you when you register for a Giving Page.

I’m having problems loading pictures onto my Giving Page

It could be that your pictures are too big – they should be under 2MB (2000kb = 2MB) and must be in either .jpg, .gif or .png format. Remember to click ‘Update’ once you’ve chosen your photo.

How I can edit my personal details?

It’s easy. Just select the ‘Page Options’ tab on your Giving Page and then ‘Account Settings’ on the left hand side. You can edit your name and email details on this page and change your ‘Keep Me Posted’ preferences.

How can I edit my fundraising target?

When you’re logged in to your Giving Page, click ‘Edit Target’ underneath your current total. If you’re a Team Captain, you can edit your own target as well as the team’s target. Alternatively, go to ‘Page Options’ and edit your fundraising target.

How do I link messages on my Giving Page wall to Facebook, Twitter or LinkedIn?

Select the ‘Get Sponsors’ tab on your Giving Page. Choose ‘Set Autoposts’ from the options. You can then personalise your preferences for what activity you wish to post to Facebook, Twitter or LinkedIn. When you get taken through to the social networking sites, make sure you click on the ‘Allow’ button to give the site access to your Giving Page. You can change your preferences at any time by returning to the ‘Set Autoposts’ page. You can also share your page more quickly by clicking on the quick links at the top of the page. These will allow you to share a link to your Giving Page with a personalised message. If you wish to share an individual post to Facebook, Twitter or LinkedIn, click ‘Share’ next to that post. If you’re under 16, you can only link messages to your Facebook account. Follow the above steps to do this. Remember, you must be 13 or over to have a Facebook account, and you should check your privacy settings are appropriate before you share anything from your Giving Page.

How do I stop my messages linking to Facebook, Twitter or LinkedIn?

You can change this at any time. Just go to the ‘Get Sponsors’ tab and click ‘Set Autoposts’. Untick the social networks that you’d prefer to not automatically link to and click ‘Update’. This will take effect immediately. You can also stop messages linking to your social networks on your Giving Page itself by switching the buttons halfway down the page to ‘Off’.

I sponsored someone online but my name is not showing on their Giving Page?

When you sponsor someone on their Giving Page, there’s a tick-box to determine if you want to be anonymous. If you ticked this box your name will not be shown next to the amount you sponsored. This cannot be changed afterwards. If you didn’t get this option, it’s possible that you have instead donated directly to Sport Relief rather than sponsoring someone through their Giving Page. Unfortunately, if this is the case, we cannot move the money to their page, but are very grateful for your contribution and can guarantee it will all count towards the final Sport Relief total.

Can I sponsor someone and remain anonymous?

When you sponsor someone on their Giving Page, there’s a tick-box to determine if you do not want your name shown. Tick this if you’d like your sponsorship to remain anonymous on their page.

I don’t live in the UK, can I sponsor someone’s Giving Page?

Currently our Sport Relief Giving Pages don’t take international donations, we hope to offer this soon. However, if you are international but with an address in the UK, you can use PayPal for your sponsorship.

I donated to someone’s Giving Page, but want my money back, can I get a refund?

We’re unable to offer refunds on donations to Giving Pages. Once donation money is received by us it becomes charity money and, at that point, we’re only permitted to spend it in accordance with our charitable purpose, which is the pursuit of a just world, free from poverty. Please refer to the terms of use at sportrelief.com/legal where it states: “If you wish to donate to Comic Relief or sponsor anyone raising money for Comic Relief, please note that your donation or sponsorship is non-refundable. If you sponsor someone to do any activity for Comic Relief, your sponsorship is not conditional on the activity being completed.” You can find more information on all our polices at sportrelief.com/legal.

What is a Team Giving Page? 

Team pages are for individuals that want to join other individuals taking part in the same event as them, and to fundraise together. A team page is a collective page which team members’ individual pages feed into. Fundraisers are still all be able to see how much they’ve individually raised on their own pages, and how much their team has raised altogether, on the team page. You can either ask people to sponsor your own personal page, which will automatically be put towards your team fundraising target as well as your own, or just ask people to sponsor your team.

What’s the difference between a Team Giving Page and a Group Giving Page? 

A ‘Group’ page is a single, shared page which a group of people use to fundraise. A ‘Team’ page is for a team of people, who each have their own individual Giving Page, and also have a team page, so that all individual fundraising also counts towards their team target and team page.

How do I create a Team Giving Page?

You can create a Team Giving Page when you register and set up your Giving Page. If you already have a Sport Relief Giving Page and are not part of a team you can choose to become a Team Captain by creating a Team Giving Page, this can be done by logging into your Giving Page and selecting the ‘Team Options’ tab. Click on ‘Create a Team’ and set up your Team Giving Page. If someone already has a Giving Page, they’ll be able to search and join your team if they are doing the same event as you. If you are under 16 you cannot set up a team or be a team captain because we try to keep the online environment as safe as possible. If you are taking part in Swimathon, Team Giving Pages are for swimmers completing their challenge as a relay team, individual swimmers are unable to create or join existing teams for this reason

How do I join a Team Giving Page?

To join a fundraising Team Giving Page, select the ‘Join a team’ option under ‘Team Options’ on your Giving Page. Search for the Team Captain’s name or the Team name, please note fundraisers can only join teams of people doing the same event as themselves. So, if you’re if you are taking part in the Sainsbury’s Sport Relief Mile, then you will only be able to join a team of other fundraisers taking part in the Sainsbury’s Sport Relief Mile. If you’re under 16 and have set up your own Giving Page, your parent or guardian’s email address which you provided when you registered will receive an email notifying them that you’ve joined a team. It is only possible to join one team. If you are taking part in Swimathon, Team Giving Pages are for swimmers completing their challenge as a relay team, individual swimmers are unable to create or join existing teams for this reason. 

How do I add someone to my Team or Group? 

If you already have a Sport Relief Giving Page and are the Captain, log in to your Giving Page and select the “Add team members” button on your Giving Page. This means you can add new members (including under 16s) to your Mile or Cycle Team. If you’re taking part in Swimathon, and want to do it as a relay, you can add a maximum of five team members. 

How do I create or join a Group Giving Page?

You can create a Group Giving Page, and add people to it, when you register and set up your Giving Page. It’s not possible for someone to join a Group Giving Page after it’s been set up.

I’m doing a different event to my friends or family. Can we still fundraise as a team?

Fundraisers can only be in Teams of people doing the same type of event as themselves. So, if you’re taking part in the Sainsbury’s Sport Relief Mile, then you’re only able to be part of a team of other fundraisers that are also taking part in the Sainsbury’s Sport Relief Mile. 

If I get sponsored on my Team Giving Page will the sponsor name and amount count towards my own total?

If someone sponsors you on your personal Giving Page, the total will count towards your own total as well as your team’s total. However, if a team gets sponsored, this does not count towards any individual’s total – just the team’s.

Why doesn’t my Giving Page show up in search results?

If your page is set to ‘hidden’, your page will not show up in search results on sportrelief.com. To change whether your Giving Page is public or hidden, select the ‘Page Options’ tab at the top of your Giving Page. At the bottom of that page, you can change your privacy settings. Just select your preference, and click ‘Update’ to register the change. If you’re under 16, your page cannot be set to public and it won’t appear in search results on sportrelief.com. This is because we want to keep the online environment that you’re fundraising in as safe as possible.

Why can’t I click through to a Team Member’s Giving Page?

If a team member’s page is set to ‘hidden’, or they are under 16, their page will not be fully displayed. To change whether your page is public or hidden, select the ‘Page Options’ tab at the top of your Giving Page. At the bottom of that page, you can change the privacy settings. Just select your preference and click ‘Update’ to register the change. If you’re under 16, your page cannot be set to ‘public’ and it won’t appear in search results on sportrelief.com. This is because we want to keep the online environment that you’re fundraising in as safe as possible.

How do I appear on the Leaderboard?

Our Leaderboard is updated daily with the top fundraisers and teams who have the largest total on their Sport Relief Giving Pages. This only includes money paid in to your Giving Page and not money recorded as ‘pending’ donations. To increase your chances of being on the Leaderboard, pay in the cash you’ve raised in person on your Giving Page. If your page is listed as hidden, it will not show up on the Leaderboard. To change your settings click ‘Page Options’ and change privacy settings to public. If you’re under 16, your Giving Page will not show up on the Leaderboard. This is because we want to keep the online environment you’re fundraising in as safe as possible.

What is the difference between ‘banked’ and ‘pending’ income?

On the Giving Pages, ‘My Fundraising Target’ is made up of ‘banked’ and ‘pending’ money. ‘Banked’ refers to money that has been paid in online through the Giving Page and has been received by Sport Relief. ‘Pending’ refers to money that has been collected in person by the fundraiser, and registered on the page, by the fundraiser a way of showing the total amount of money that has been raised. ‘Pending’ money can then be paid into the Giving Page by using a credit or debit card, and then keeping the cash. The fundraising money is then automatically be moved from ‘pending’ to ‘banked’. Easy peasy!

How do I pay in cash that I’ve already raised on my Giving Page?

Very easily. When you’ve logged in to your Giving Page, just click ‘Pay in cash collected in person’ below your target. Under the ‘Enter an offline donation’ section, just enter the details of the payment or sponsorship, along with your payment details. This amount will be added to your Giving Page and will count towards your total. If you’re under 16, ask a parent or guardian to follow the steps above and pay in the money for you.

How do I promote my Sport Relief Giving Page?

We have two guides to help you publicise your fundraising. Our Promote your Fundraising guide and our Sport Relief Giving Page Guide can both be found on our tools page.

Schools and Youth

How can my school get involved in Sport Relief 2014?

There are plenty of ways both students and staff can get involved in Sport Relief 2014. Simply head over to sportrelief.com/schools for ideas, inspiration and teaching resources.

You can order your free Schools Fundraising Resource Pack at sportrelief.com/schoolpack or go to sportrelief.com/nurserypack for your free Nurseries Activity Pack. They contain everything you need to make Sport Relief 2014 a big success.

*Please note our Primary School and Secondary School Fundraising Resource Packs are now out of stock but you can still download your pack at www.sportrelief.com/schoolshop 

And don’t forget to order your marvellous free Cravendale Goody Bag here www.sportrelief.com/cravendalegoodies It’s packed full of posters, stickers and balloons to help you and your school raise even more money.

One of the easiest ways to fundraise is to sell Wristbands at your school using our exclusive scheme, Wristbands for Schools. Wristbands come in boxes of 60 and you pay £18 deposit per box, plus P&P, and the remaining £42 after Sport Relief. You can order online at sportrelief.com/wristbandsforschools

If you’re ordering Wristbands for nurseries though, please remember that they’re not suitable for children under three.

Can nurseries take part?

Absolutely! There’s a special Nurseries Activity Pack that you can order for free at sportrelief.com/nurseries which is full of great ways for your little ones to get involved in the fun.

This Sport Relief, we’re joining up with Timmy Time to encourage nurseries to ‘Be a Woolly Jumper’! You could ask your little ones to do as many jumps as possible and get sponsored or hold a ‘jump as high as you can’ competition that your children pay to enter. For even more fun they could jump in something woolly, like a jumper, hat or mittens. Make sure your little ones get involved by putting Friday 21st March in your nursery’s diary and ordering your pack before they run out.

What is in the Schools Fundraising Resource Pack?

  • A fundraising guide with ideas, tips and inspiration
  • Learning posters that can form the basis of a display
  • An event poster for the school corridor to promote your Sport Relief event
  • A sweepstake poster for the staffroom
  • Balloons and stickers
  • A sponsorship form to photocopy and hand out
  • A schools giro to pay in your money – if you pay in using this form then your school will receive a thank you certificate for the money raised
  • A form to order Wristbands to sell at school
  • The Primary School Pack also contains a story poster for reception class

What is in the Nurseries Activity Pack?

  • A fundraising guide with ideas, tips and inspiration
  • A story poster
  • An event poster
  • A sweepstake poster
  • Balloons and stickers
  • A sponsorship form to photocopy and hand out
  • An nurseries giro to pay in your money – if you pay in using this form then your nursery will receive a thank you certificate for the money raised

Should I order a Nurseries Activity Pack for my reception class?

There’s no need to as our Primary School Fundraising Resource Packs have been designed for all primary school children, from reception through to year 6, so they should have everything you need for your Sport Relief activities. You can find even more resources at: sportrelief.com/primary and sportrelief.com/nurseries

We’re an International/Army School, can we take part?

Definitely! We’re always astounded by the fantastic support we get from our friends overseas.

If you’re a British Forces School, you can order your very own free School Fundraising Resource Pack at sportrelief.com/schoolpack where you can also order Wristbands for your school through our exclusive scheme, Wristbands for Schools. 

If you’re an International School then you can email us at schools@sportrelief.com to order your free School Fundraising Resource Pack and Wristbands.

*Please note our Primary School and Secondary School Fundraising Resource Packs are now out of stock but you can still download your pack at www.sportrelief.com/schoolshop 

And don’t forget to order your marvellous free Cravendale Goody Bag here www.sportrelief.com/cravendalegoodies. It’s packed full of posters, stickers and balloons to help you and your school raise even more money.

All schools and nurseries based in the UK can order packs at sportrelief.com/schoolpack

Can youth groups get involved in Sport Relief 2014?

Yes, we’d love you to. Sport Relief is an excellent opportunity for youth groups to have fun and raise life-changing money. Check out sportrelief.com/fundraise for fantastic fundraising ideas to help you take part. From January we will have a special section on our website just for youth groups, visit sportrelief.com/youthgroups

Can I order a schools pack for my youth group?

Our Schools Fundraising Resource Packs and Nurseries Activity Packs are designed to be used by schools and nurseries, however you can check out sportrelief.com/fundraise for fantastic fundraising ideas to help you take part. From January we will have a special section on our website just for youth groups, visit sportrelief.com/youthgroups

Are there any resources for special schools?

Special schools can order a Schools Fundraising Resource Pack. You can also visit sportrelief.com/youthgroups and sportrelief.com/secondary to access special school activities from January as well as learning resources that can be adapted to your pupils’ abilities.

I’ve ordered a Fundraising Pack for my school/nursery, but it hasn’t arrived yet.

If you ordered before 16th January you should receive your pack before 31st January. After this date, we aim to deliver your pack within seven working days from receipt of order (but please wait an additional two working days before querying your order). If you have still not received your pack please email us at schools@sportrelief.com

Any orders placed after Sunday 16th March are not guaranteed to be delivered before Sport Relief on Friday 21st March.

We’re having trouble ordering our Pack online.

We’re sorry you have had trouble ordering your pack on our website. Email us at schools@sportrelief.com with your school’s name, address and which pack you would like to order and we will send a pack out to you.

It would be really helpful to know the details of the problems you had so that we can look into it.

*Please note our Primary School and Secondary School Fundraising Resource Packs are now out of stock but you can still download your pack at www.sportrelief.com/schoolshop 

And don’t forget to order your marvellous free Cravendale Goody Bag here www.sportrelief.com/cravendalegoodies. It’s packed full of posters, stickers and balloons to help you and your school raise even more money.

Do I need to register my event?

Any school, nursery or youth group can get involved in fundraising and there’s no official registration process. Our free Schools Fundraising Resource Packs and Nurseries Activity Packs have everything you need to make your Sport Relief a huge success. Order your School Pack at sportrelief.com/schoolpack or your Nurseries Pack at sportrelief.com/nurserypack

And don’t forget to let us know what you’re up to – we love hearing about all your fundraising. If you’ve got any photos or videos then you can upload them to our showcase at sportrelief.com/showcase, email them to schools@sportrelief.com or share on social media using #fundraising4SR, and we might feature your school, nursery or youth group on our website, with your permission, of course.

Can we have some extra resources for our fundraising?

Have you ordered your free Schools Pack and need more resources for your events? If so, you can order our marvellous (and free) goody bag from www.sportrelief.com/cravendalegoodies. We’ve created it with Cravendale to help you and your school raise even more money. It’s packed full of lots of posters, stickers and balloons. 

You can find out more on the Marvellous Healthy Bones poster in your Schools Fundraising Resource Pack, and you can order your free goody bag from  www.sportrelief.com/cravendalegoodieshttp://www.sportrelief.com/cravendalegoodies

The goody bags are exclusively for primary and secondary schools. If you are a nursery and would like more balloons and stickers, please email schools@sportrelief.com

We’re having trouble ordering our Cravendale Goody Bag online.

We’re sorry you’ve had trouble ordering your pack on our website. Email us at schools@sportrelief.com with your school’s name, address and which pack you would like to order and we’ll send it out to you.

It would be really helpful to know the details of the problems you had. If you could tell us the following in your email that would be great:

  • The name and version of the browser you are using, for example Internet Explorer 9, Google Chrome
  • The URL address that you are having problems with
  • A description of the exact problem, for example filling in your address  

Can we have some Sport Relief medals for our school?

During Sport Relief 2012 we were very lucky to have been given some free medals to give to some of our top supporters. If you would like extra resources for this campaign then please email schools@sportrelief.com and we’ll let you know if and when any are available for Sport Relief 2014.

How can we let you know what we’re doing for Sport Relief?

We’d love to hear what you’re up to for Sport Relief. If you’ve got any photos or videos then you can upload them to our showcase at sportrelief.com/showcase, email them to schools@sportrelief.com or share on social media using #fundraising4SR, and we might feature your school, nursery or youth group on our website, with your permission, of course.

Are there fundraising tools available to help me organise my Sport Relief event in school?

There are indeed. You can order your free Schools Fundraising Resource Pack at sportrelief.com/schoolpack or go to sportrelief.com/nurserypack for your free Nurseries Activity Pack. They contain everything you need to make Sport Relief 2014 a big success. Nurseries can also check out sportrelief.com/nurseries, primary schools can visit sportrelief.com/primary and secondary schools can go to sportrelief.com/secondary for tips and tools to help with your fundraising activities.

One of the easiest ways to fundraise is to sell Wristbands at your school using our exclusive scheme, Wristbands for Schools. Wristbands come in boxes of 60 and you pay £18 deposit per box, plus P&P, and the remaining £42 after Sport Relief. You can order online at sportrelief.com/wristbandsforschools

If you’re ordering Wristbands for nurseries though, please remember that they’re not suitable for children under three.

Are there learning resources to help me organise my Sport Relief event in school?

Yes, there are. Our Schools Fundraising Resource Packs provide your school with a wide variety of fundraising activities and curriculum-linked teaching ideas. They’ll help you teach your pupils about the serious challenges facing children in some of the world’s poorest countries, and how their fundraising can make a difference in the UK and around the world.  

You can order your free Schools Fundraising Resource Pack at sportrelief.com/schoolpack and order your free Nurseries Activity Pack at sportrelief.com/nurserypack

The Packs contain a learning poster that you can use in your school or nursery. 

We have also created special short films for schools as well as assemblies, lesson plans and posters, which are all available from January at sportrelief.com/primary and sportrelief.com/secondary

Nurseries can go to sportrelief.com/nurseries, for activities linked to the Early Years Foundation Stage. 

What do I do once I’ve held my fundraising event?

The first thing to do after your event is to collect all the money you’ve raised and pay it in. 

You can collect the money in a number of ways. You could have a collection bucket at reception or set a date after Sport Relief for your pupils to bring in their fundraising money and ask the class rep to collect it during registration. Always make sure an adult supervises the collection and that the money is kept safe until it’s paid in.

You can pay in using the school or nursery giro slip from your Fundraising Resource Pack at the bank, by post or you can pay in online. For more information on how to pay in your money, please visit sportrelief.com/schoolspayin

We’d also love to know what you got up to. If you’ve got any photos or videos then you can upload them to our showcase at sportrelief.com/showcase, email them to schools@sportrelief.com or share on social media using #fundraising4SR, and we might feature your school, nursery or youth group on our website, with your permission, of course.

How do we pay in the money our school has raised?

There are three easy ways to pay in the money your school has raised.

  • Online: simply go to sportrelief.com/schoolspayin 
  • By post: fill in the giro slip (in your Schools Fundraising Resource Pack) and post it, along with your cheque made payable to ‘Sport Relief 2014 (Schools)’, to Sport Relief 2014 (Schools), Ernst and Young, PO Box 51543, London, SE1 2UG
  • At the bank: fill in the giro slip (in your Schools Fundraising Resource Pack) and take it, along with your cheque made payable to ‘Sport Relief 2014 (Schools)', to any bank

Remember, paying in using one of these methods is the only way for us to confirm you’re a school and we need to know that to send you a thank you certificate.

For more information on how to pay in your money, please visit sportrelief.com/schoolspayin

How do we pay in the money our nursery has raised?

There are three easy ways to pay in the money your group has raised.

  • Online: simply go to sportrelief.com/schoolspayin 
  • By post: fill in the giro slip (in your Nursery Activity Pack) and post it, along with your cheque made payable to ‘Sport Relief 2014 (Nurseries)', to Sport Relief 2014 (Nurseries), Ernst and Young, PO Box 51543, London, SE1 2UG
  • At the bank: fill in the giro slip (in your Nursery Activity Pack) and take it, along with your cheque made payable to ‘Sport Relief 2014 (Nurseries)', to any bank

Remember, paying in using one of these methods is the only way for us to confirm you’re a nursery or early years setting and we need to know that to send you a thank you certificate.

For more information on how to pay in your money, please visit sportrelief.com/schoolspayin

How do we pay in the money our youth group has raised?

There are three easy ways to pay in the money your youth group has raised.

  • Online: simply go to sportrelief.com/youthgroupspayin and select ‘pay in on behalf of my organisation, workplace or uni’ from the options. Then select ‘youth group’ from the dropdown menu
  • By post: you can download a paying in slip from our website at sportrelief.com/youthgroups and post it, along with your cheque made payable to ‘Sport Relief 2014 (Youth Groups)', to Sport Relief 2014 (Youth Groups), Ernst and Young, PO Box 51543, London, SE1 2UG
  • At the bank: fill in a giro slip with your youth group’s name and take it, along with your cheque made payable to ‘Sport Relief 2014 (Youth Groups)', to any bank

I have lost my school/nursery’s giro slip, what should I do?

Please just email us at giro@sportrelief.com using the subject line ‘Lost giro’ and giving your name and school or nursery’s full address and we’ll send you a replacement giro slip as soon as we can.

Remember, paying in using the schools giro is the only way for us to confirm you’re a school and we need to know that to send you a thank you certificate.

Will we receive a 'Thank You' certificate for fundraising?

If you pay in your money online on our schools paying in pages, by post or at the bank using the giro in your Schools Fundraising Resource Pack or Nurseries Activity Pack, you will automatically be sent a Thank You certificate. 

If you haven’t paid in using these methods then you won’t automatically be sent a certificate so make sure you follow our easy guidelines at sportrelief.com/schoolspayin. We promise to send your certificate as soon as we can, but please bear with us as there are so many of you lovely people for us to thank!

We haven’t received our Thank You certificate.

As a charity, we find that the most cost effective way to send out certificates is in batches. Depending on when, and how, your payment was made, this will determine which batch your certificate is in. 

If you paid in your school’s money using the schools and nurseries paying in methods found at sportrelief.com/schoolspayin then you should automatically receive a thank you certificate once the money has been received and this information is in our system. If you paid in any other way then please send us a copy of the donation receipt, either by post, email or fax and we will arrange for a certificate to be sent out as soon as possible.

Can someone come and talk at our school?

There is nothing we love more than spending time with our supporters and we’ll always try our best to come along. We do get very busy in the run up to the big day and unfortunately can’t always make every visit. If you could provide us with some details and give us lots of notice then we’ll try our best to visit you.

Can a celebrity come to our school?

All the celebrities that give their time to support Sport Relief do so for free, and when you add up the TV appearances, media interviews, and everything else they do, that’s often a lot of time. Sadly, that means we can’t ask them to attend fundraising events as well – but you could always try asking local celebrities who have an interest in supporting your local area. Good luck!

Can someone come and film our event?

As much as we’d love to be able to attend every event that’s organised for Sport Relief, we simply don’t have the resources.

We would, however, love to know what your school is planning before the event and what you got up to afterwards. Tell us all about your fundraising event and upload your photos and videos by visiting our showcase at sportrelief.com/showcase, email schools@sportrelief.com or share on social media using #fundraising4SR, and we might feature your school, nursery or youth group on our website, with your permission, of course.

We know that it’s thanks to people like you that Sport Relief is such a success so we’d like to wish you the very best of luck with your school’s fundraising event.

Can we get media coverage?

We can’t promise that your school will have television coverage; however, we do occasionally have opportunities to feature schools that have done something fantastic, fun or quirky in local media. We therefore keep a list of schools that may wish to get media coverage for their events. Although we can’t guarantee that you will get coverage, we can add your school to our list, so if you would like to be included then please let us know.

We love hearing all about your fundraising efforts and truly appreciate your support - we couldn't do it without you.
We’d love to hear more about what your school is planning before the event and what you got up to afterwards. If you’ve got any photos or videos then you can upload them to our showcase at sportrelief.com/showcase, email them to schools@sportrelief.com or share them on social media using #fundraising4SR, and we might feature your school, nursery or youth group on our website, with your permission, of course.

How can I get Wristbands for my school?

Our exclusive Wristbands for Schools scheme is a great way for schools to get their hands on Wristbands.  Find out more at sportrelief.com/wristbandsforschools
There are two ways to order Wristbands through the scheme. You can either order them online with a credit card at sportrelief.com/wristbandsforschools or you can order them with a cheque by downloading the order form from sportrelief.com/wristbandsforschools, printing and posting to the address on the form. 
Please remember though, if you’re ordering Wristbands for nurseries, they are not suitable for children under three.

What is Wristbands for Schools?

Wristbands for Schools is an exclusive scheme designed just for schools. It means that you can buy boxes of 60 Wristbands to sell in your school, paying just £18 per box upfront and the remaining £42 after Sport Relief, along with the rest of your fundraising monies. 

It’s one of the easiest and most popular ways to kick off your fundraising activities. Find out more sportrelief.com/wristbandsforschools

How much does a Wristband cost through Wristbands for Schools?

Wristbands are £1 each. In shops, you have to pay the whole £1 upfront, but with Wristbands for Schools, you pay 30p per Wristband upfront and the remaining 70p after Sport Relief. There’s a charge for postage and packaging on top.

How much money from the sale of a Wristband goes to Comic Relief?

A minimum of 50p per Wristband goes to Comic Relief.

How much is processing, postage and packaging for Wristbands for Schools?

The postage and packaging costs for Wristbands for Schools are: 

1 to 2 boxes: £5 
3 to 4 boxes: £7
5 to 6 boxes: £10
7 or more boxes: £15

When do I have to pay the balance?

Please send in the balance, along with any other money you have raised, as soon as you can after Sport Relief. Cheques should be made payable to: ‘Wristbands for Schools’ and sent, along with the remittance slip that comes in the box of Wristbands, to Sport Relief Stuff (Schools/Nurseries), FREEPOST NAT 4756, JARROW, NE32 3BR.

What is the latest date I can order my Wristbands for Schools?

Wristbands for Schools closes on Friday 14th March, unless we sell out earlier.

When will my order of Wristbands arrive?

Wristbands ordered before 31st January 2014 should be delivered by 14th February 2014.  After this date, you should allow 10 working days for orders to arrive.

Wristbands for Schools closes on Friday 14th March. Order forms received after this date will not be processed and your cheque will not be cashed.

All orders are subject to availability.

I’ve ordered Wristbands for Schools but they haven’t arrived yet. 

Wristbands ordered before 31st January 2014 should be delivered by 14th February 2014.  After this date, you should allow 10 working days for orders to arrive. If you have still not received your Wristbands after this time, please email us at: wristbandsforschools@comicrelief.com.

Why can’t I buy Sweatbands, Socks or Headbands on a deposit-scheme basis?

We really wish we could, but unfortunately, it would simply be too difficult and cost too much for us to run this scheme for products other than the Wristband.

What do we do with any unsold Wristbands?

We regret that we cannot refund deposits or take back unsold Wristbands and therefore we still need you to pay the remaining 70p per Wristband, for all Wristbands ordered. This is why it’s important you only order as many Wristbands as your pupils will buy.

Wristbands must only be sold for Sport Relief 2014. If you have any Wristbands left over, they are of course your school’s to do with as you wish. Please dispose of any unsold Wristbands so they cannot be reused.

Donations

How can I make a donation to Sport Relief 2014?

The easiest way to make your donation is online (using your credit or debit card) here.

You can also make a donation in the following ways:

By phone (using your credit or debit card) on 03457 910 910*
*Standard geographic charges from landlines and mobiles will apply.

By post – send a cheque or postal order made payable to “Sport Relief 2014” to:
Sport Relief 2014
Ernst & Young
PO Box 51543
London
SE1 2UG

At the bank – pay your money in using a Sport Relief giro slip. Sport Relief 2014 giro slips will be available behind the counter at most bank branches from 17th March 2014.

At the Post Office – ask to pay your money in to “FreePay Account 6777”, which is the Sport Relief account.

At a building society – just ask to pay your money in to the Sport Relief account.

I live outside the UK. How can I make a donation?

You can make a donation in £Sterling, US$, AUS$ or € online (using your credit or debit card) here.

You can also donate by sending a cheque made payable to “Sport Relief 2014” to:
Sport Relief 2014
Ernst & Young
PO Box 51543
London
SE1 2UG

Please be aware that if your cheque is drawn in a currency other than £Sterling, the bank may take a commission charge for clearing the cheque, which means Sport Relief may not receive the full value of the cheque.

How long will it take for my cheque to be cashed?

We will cash your cheque as quickly as we can, but please bear with us! As we receive such a huge number of cheques it can take up to six weeks for these to be cashed during our busiest times.

I have a bag full of small change I would like to donate. What shall I do with it?

Count it, bag it and take it to any high street bank, Post Office or building society.

At the bank – pay your money in using a Sport Relief giro slip. Sport Relief 2014 giro slips will be available behind the counter at most bank branches from 17th March 2014.

At the Post Office – ask to pay your money in to “FreePay Account 6777”, which is the Sport Relief account.

At a building society – just ask to pay your money in to the Sport Relief account.

How can I donate from my CAF account?

You can make a donation from your CAF account on the CAF website by choosing to donate to “Sport Relief”.

Alternatively you can send a CAF voucher or cheque made payable to “Sport Relief 2014” to:
Sport Relief 2014
Ernst & Young
PO Box 51543
London
SE1 2UG

On the night of Sport Relief (Friday 21st March), our live call centres will be able to accept donations from CAF cards.

Can I set up a regular payment to Sport Relief?

Thank you so much for considering donating to Sport Relief on a regular basis. You can set up a standing order using our Regular Giving Form – just email our Fundraising Team at fundraising@comicrelief.com to request one.

My employer operates a matched giving scheme. Where should I send my matched giving form?

Please send your matched giving form along with your cheque, web payment reference or bank receipt to:

Sport Relief 2014
Ernst & Young
PO Box 51543
London
SE1 2UG

Sport Relief is accepting mobile payments via the Barclays Pingit app this year

It’s free, secure and easy to use and gives you a simple way to add Gift Aid. This means Comic Relief will receive an extra 25% on top of your donation to help run itself, and it doesn't cost you a penny. What’s more, you don’t have to be a Barclays customer to use it – you just need a UK mobile number and a UK bank account.

Existing Barclays Pingit customers:
Step 1: Enter your 5-digit passcode to login
Step 2: Click on the Sport Relief 2014 banner or
Step 3: Select ‘Charity payment’ from the menu, and type SportRelief2014
Step 4: Enter a reference and the amount
Step 5: Add Gift Aid (Accept the T&C’s to add an extra 25% to your donation)
Step 6: Send payment

New to Barclays Pingit?
Whether you bank with Barclays or not, you can still donate using Barclays Pingit.
To find out how to get started visit: www.barclays.co.uk/pingit or text “Pingit” to 62555 (it’s free to you).

Visit www.barclays.co.uk/pingit for all terms and conditions. You need a UK current account and be 16 or over to use Barclays Pingit. Barclays Pingit is currently available on Android 2.2 and above, iOS 4.2 and above and BlackBerry OS 5.0 and above.

Gift Aid

What is Gift Aid?

Gift Aid is a Government scheme that allows charities and Community Amateur Sports Clubs (CASCs) to claim back tax on donations from UK taxpayers.

If you say “yes” to Gift Aid when you make your donation to Sport Relief, we can claim an additional 25% of the value of your donation from the Government. It won’t cost you a penny!

To say “yes” to Gift Aid you need to pay enough UK Income Tax and/or Capital Gains Tax (Council Tax and VAT do not count) in the tax year in which you make your donation to cover the Gift Aid that Comic Relief and any other charities or CASCs will claim on your donations in that tax year (currently 25p for every £1 you give). We also need your full name and home address.

How can I be sure my donation is eligible for Gift Aid?

By saying “yes” to Gift Aid, you are declaring that you are a UK taxpayer and you will pay more tax to the Government throughout the year than the charities and Community Amateur Sports Clubs you donate to will claim back. The tax you pay can be Income Tax and/or Capital Gains Tax at any rate and Gift Aid is currently equal to 25% of your donation.

For example: If you donate £10 and say “yes” to Gift Aid, we can claim £2.50 from the Government. You will need to pay more than £2.50 in Income Tax and/or Capital Gains Tax in that tax year.

Is sponsorship or fundraising money eligible for Gift Aid?

Yes, as long as we receive a Gift Aid declaration from each eligible person who gave money. The easiest way to collect these is on a Sport Relief sponsorship form

Please send your sponsorship form along with your cheque, web payment reference or bank receipt to:
Sport Relief 2014
Ernst & Young
PO Box 51543
London
SE1 2UG

Please remember, if you’ve collected money from other people, we aren’t allowed to claim Gift Aid on it in your name.

Is my company donation eligible for Gift Aid?

Gift Aid only applies to personal donations, so your company donation will not be eligible. For a charity to benefit from the tax on a company donation, the donation should be paid gross (without deducting Income Tax). The company can then claim tax relief when calculating its profits for Corporation Tax. For further information, please contact your Tax Office or accountants.

How do I Gift Aid my text donation?

To Gift Aid your text donation, please fill in the form here.

You only need to fill in the form once and it will apply to all text donations you make to Sport Relief 2014 from that phone number.

Where can I get further information about Gift Aid?

For further information about Gift Aid, please see the HM Revenue & Customs website or the Institute of Fundraising website. Alternatively, contact your local Tax Office.

Corporate Partners

Which companies are partners for Sport Relief 2014?

Visit www.sportrelief.com/partners for more information about our partners.

I’m from a company and want to work with Sport Relief 2014, how can I find out more?

Please email our Corporate Fundraising Team at partners@comicrelief.com and they will get in touch with you about some brilliant opportunities to work together.

 

Social Networking

How can I follow Sport Relief on social media?

You can follow Sport Relief on a variety of social networks by using the links on the bottom of each page on the Sport Relief website, or you can find us on Facebook, Twitter, Instagram, Google+, Pinterest, and Tumblr.

You can get loads of fun content and news, as well as the chance to share your stories and meet other Sport Relief supporters across the UK and beyond. 

Can I share pictures of my fundraising with you on Sport Relief’s social media channels?

Yes, we’d love you to share your photos on our Wall and feeds, or you can tag us @sportrelief on Twitter and Instagram, so tell us what you’re doing for Sport Relief – we love to know.

Can people sponsor me from my Facebook page?

When you get an online Giving Page to get sponsored for Sport Relief, you can choose to share it on Facebook and Twitter by clicking the button at the top of your page. You can even opt to activate auto posts to your networks, which celebrate when you hit key fundraising milestones and give people a reminder to sponsor you via your personal link. Just click the Page Options tab on your Giving Page. If you don’t have a Giving Page, just enter the Sainsbury’s Sport Relief Games.

How can I follow the Sport Relief Twitter feed?

You can follow @SportRelief on Twitter by using the link on the bottom of each page on the Sport Relief website, or go to www.twitter.com/sportrelief.  You will get lots of live updates on what is happening and who is doing what throughout Sport Relief.  

Can I do a link exchange with you on your Sport Relief website?

While we encourage people to put links to our site on their websites, we cannot put links up on the Sport Relief website as we only link to our Partners.

The Need

Where does money raised through Sport Relief go? 

By raising (or donating) cash this Sport Relief, you’re helping to change lives forever.  That’s because Comic Relief spends the money raised by the public to help give extremely vulnerable and disadvantaged people in the UK and across the world a helping hand to turn their lives around. You can find out more about how your money helps by visiting sportrelief.com/what-we-do.

Where does the money go in the UK?

Half the money raised through Sport Relief supports grant making in the UK.  You can find out more about how your money helps by visiting sportrelief.com/what-we-do.

Where does the money go internationally?

Half the money raised through Sport Relief supports grant making internationally.  You can find out more about how your money helps by visiting sportrelief.com/what-we-do 

How can my organisation apply for a grant? 

Please visit www.comicrelief.com to find online guidelines for both UK and International programmes and application forms.

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