Privacy Policy

Statement of intent

When you supply any personal information to Comic Relief, we have legal obligations under the Data Protection Act 1998 in the way we deal with that information. In particular, we must:

• collect the information fairly
• let you know how we will use it
• keep the information secure

We are committed to protecting and respecting your privacy. Whenever you provide personal information we will treat your information in accordance with this privacy policy, and in accordance with the Data Protection Act 1998.

Information we may collect from you

When you donate, register online, contact us, or interact with us in any other way, Comic Relief may sometimes receive personal information about you, such as your:

• name
• email address
• postal address
• telephone number
• debit or credit card details

When you visit our site, we also sometimes use cookies, and collect information about your visit. For more details, please see the 'Cookies' and 'How We Use Your Information' sections below.

How we use your information

We use your information in a number of ways, such as:

• sending you information about Comic Relief, our supporters and beneficiaries for marketing purposes
• processing a donation that you have made
• processing an order from our online shop
• dealing with entries into competition
• processing a grant or job application
• responding to correspondence you have sent to us

We will not contact you for marketing purposes unless you have given your consent. If you have consented to receive marketing, you may opt out at any time by clicking on the unsubscribe link at the bottom of our emails, or by contacting us through this site.

If you have consented to receive marketing, we may occasionally contact you to ask if you would be prepared to help us with our market research, although participation is purely voluntary.

When you visit our site, we sometimes collect information that enables us to identify you and provide you with a more personalised service. We also aggregate statistics about our supporters to enable us to operate more effectively, but these statistics do not include information which can identify individuals.

Disclosure of information

We will keep your personal information confidential, and will not supply it to any third party without your consent, unless we are obliged or permitted by law to do so.

We sometimes use third parties to process your information on our behalf (for example, to process donations, send out mailings, or analyse data). However, we require them to keep your information secure and not to use it for their own business purposes.

Some of our service providers may be located outside Europe, such as the U.S. or Canada, and by providing personal information to us, you consent to your information being processed on our behalf in these countries.

By providing personal information to us, you consent that we may transfer your information within Comic Relief's group of companies, and that your personal information may be transferred to a third party in the event of a reorganisation or merger of Comic Relief.

Cookies

Cookies are small pieces of information which are sent from our website to your computer or mobile phone and which are stored on your device's hard drive. They help you use our site more effectively , and help us assess how our site is used.

Most internet browsers (such as Internet Explorer, Firefox Mozilla or Google Chrome) give users options about cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to and use our site.

You can find out more about cookies and how to remove them from your browser at www.allaboutcookies.org.

Please note that if you remove our cookies, you may not be able to use our site as effectively.

During your visits to our site you may notice some cookies that are not related to Comic Relief. You should check the third party websites for more information about these.

Here are a list of the main cookies that we use, and what they do:

Online Shop

Mile Registration and Giving Pages

Donations

Google Analytics

Comic Relief uses a service called Google Analytics to help us analyse how our site is used, which helps us improve our services to you. The following cookies are used for the Google Analytics service:

Children

If you are under 16, please make sure you have your parent or guardian's permission before you provide any personal information to us. Children under 16 must not provide us with personal information without this permission.

Unsubscribe

You can opt-out of receiving direct marketing from us at any time. Simply follow the ‘unsubscribe’ links on our emails to change your preferences, or you can email or write to us at the following address with your request:

CRM Manager
Comic Relief UK
89 Albert Embankment
London
SE1 7TP

Email: info@comicrelief.com
Phone: 020 7820 2000

Third party websites

Our website may contain links to third party websites. This policy only applies to this site, so if you follow a link to a third party site, please make sure you read the privacy policy on that site. We do not accept any responsibility for third party sites.

Who we are

This website is owned and operated by Comic Relief of 1st Floor, 89 Albert Embankment, London, SE1 7TP, UK. Comic Relief is the operating name of Charity Projects, a charity registered in England & Wales with number 326568 and in Scotland with number SC039730, and a company limited by guarantee registered in England with number 1806414. Comic Relief Limited is a subsidiary of Charity Projects and a limited company registered in England with number 1967154. Our registered offices are Hanover House, 14 Hanover Square, London W1S 1HP. Our VAT number is 773865187.

Any changes we make to this privacy policy will be posted on this page, so please check back from time to time.